Account and Data Deletion
Request deletion of your VV Kiosk account and associated personal data.
VV HOLDING GROUP S.R.L.
IDNO 1020600003961
MD-2046, str. Vasile Alecsandri 43A, or. Vadul lui Vodă, mun. Chișinău, Republic of Moldova
support@vvkiosk.com
1. How to request account deletion
To request deletion of your VV Kiosk account and associated personal data, send an email from your registered email address to support@vvkiosk.com with the subject "VV Kiosk Account Deletion Request". Please do not include your password, Administrator PIN or payment card details.
2. Verification
We may request reasonable information to verify that the request comes from the account holder or an authorized representative before processing account deletion.
3. Data subject to deletion
Following verification, we will review and process deletion of the account and associated personal data that is no longer necessary and is not subject to a legal or other applicable retention requirement. This may include account profile information and associated technical or device records where deletion is applicable.
4. Data that may be retained
Certain order, payment transaction, invoice, accounting, contractual, security or dispute-related records may need to be retained where required by law or where another applicable legal basis permits retention. Such records will be retained only for the applicable purposes and periods.
5. Licenses and devices
Deleting your online account is different from resetting an Android device. A factory reset does not automatically delete your online VV Kiosk account. If your account has active licenses or managed devices, we will explain any relevant consequences during the deletion process.
6. Contact and privacy information
For questions about deletion requests, contact support@vvkiosk.com. For more information, read our Privacy Policy.