I cannot start setup
Check that the device is new or factory reset and that Wi‑Fi is available.
VV KIOSK
Need help?
Choose the situation that best matches your issue.
The QR code will not scan
Open the code on another screen, increase brightness and try again.
The license is not accepted
Check that the code is correct and that the license is not already bound to another device.
I forgot the Administrator PIN
The PIN cannot be recovered. Factory reset the device and reinstall VV Kiosk.
I changed the device
A license cannot be moved to another device. A new device requires a new license.
Another issue
Contact VV Kiosk support and include the exact device model and a description of the problem.
For help, email us at support@vvkiosk.com.